Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@progressionpages.com

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions @progressionpages.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund has beenpersonalised approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@progressionpages.com

Returns & Exchanges

We want you to be completely satisfied with your purchase

Return window

You have 30 days from the date of delivery to return your item for a full refund or exchange. Items must be in their original condition with all tags attached.

Return conditions

To be eligible for a return, your item must be:

  • Unused and in the same condition that you received it
  • In the original packaging with all tags attached
  • Accompanied by proof of purchase

How to return

  1. Contact our customer service team to initiate your return
  2. Pack your item securely in its original packaging
  3. Include your order number and reason for return
  4. Ship the package using a trackable shipping method

Refunds

Once we receive your return, we will inspect the item and process your refund within 5-7 business days. The refund will be issued to your original payment method.

Return shipping

Return shipping costs are the responsibility of the customer unless the item is defective or we made an error. We recommend using a trackable shipping service for your return.

Non-returnable items

The following items cannot be returned:

  • Gift cards
  • Downloadable products
  • Personal care items
  • Sale or clearance items

Need help? Contact our customer service team at support@example.com or call us at 1-800-123-4567